1. Agreement and project order
This Service Agreement applies when a client purchases a FurnishSync service, signs or accepts an order, or submits the onboarding form. The selected Stripe checkout, written proposal, onboarding submission, Terms of Service, and Refund & Cancellation Policy together form the project agreement. A separately signed statement of work controls if it conflicts with this standard agreement.
2. Standard services
A landing-page order includes one responsive, conversion-focused page with store information, featured brands, and a contact or quote-request form. A Shopify setup or redesign includes the agreed store structure, responsive design, essential pages, and preparation for catalog connection. Monthly catalog plans include the synchronization and maintenance services described on the pricing page, subject to the purchased catalog limit.
Anything not listed in the selected plan or written proposal—including custom software, product photography, copywriting beyond standard page copy, paid applications, premium themes, advertising, or complex data cleanup—requires written approval and may require an additional fee.
3. Fees and authorization
The client authorizes FurnishSync and Stripe to charge the amount shown at checkout. Monthly services renew automatically until canceled. Shopify, domain, application, theme, supplier, advertising, and other third-party fees are separate unless expressly included in writing. Refund and cancellation rights are governed by the Refund & Cancellation Policy.
4. Client materials and access
The client will provide accurate business details, logos, brand materials, supplier catalog information, product rights, domain access, Shopify collaborator access, required legal content, and timely approvals. FurnishSync will not request the client’s Shopify password. The client represents that it has permission to use and authorize access to all submitted content, trademarks, feeds, and catalogs.
5. Timeline and cooperation
Work begins after payment, onboarding, and required access are received. Any estimated launch date depends on project scope, supplier data, platform availability, and timely client feedback. Missing materials, delayed approvals, scope changes, third-party issues, or inaccurate catalog data may extend the schedule.
6. Reviews and approvals
FurnishSync will provide reasonable review opportunities consistent with the selected plan or written scope. The landing-page plan includes one revision round. Other projects include the revisions stated in the applicable proposal or order. Additional revisions or changes after approval may be quoted separately. Approval by email, form, or other written electronic message authorizes FurnishSync to proceed.
7. Launch and ongoing services
Before launch, the client is responsible for reviewing store information, products, prices, inventory behavior, policies, shipping, taxes, payment settings, and customer-facing claims. After launch, monthly-plan clients receive catalog synchronization, maintenance, and support within their plan limits. FurnishSync may pause synchronization or support for overdue payments, security concerns, or missing required access.
8. Ownership
The client owns its content and trademarks. After full payment, the client may use final custom deliverables created specifically for its project. FurnishSync retains all rights in FurnishSync connectors, software, processes, templates, reusable components, and pre-existing materials. Third-party products remain subject to their own licenses.
9. Results and third parties
FurnishSync does not guarantee revenue, traffic, rankings, advertising performance, uninterrupted synchronization, or any particular business outcome. Shopify, suppliers, applications, hosting providers, payment processors, and other third parties control their own systems, fees, data, and policies.
10. Electronic acceptance
Typing an authorized signer’s name and selecting the agreement checkbox in the FurnishSync onboarding form constitutes an electronic acceptance on behalf of the identified business. The client should retain the welcome email and a copy of these terms for its records.
Questions may be sent to support@furnishsync.com or directed to (877) 906-8744.