1. Agreement and business use
By using our website, accepting a proposal, paying an invoice, or using our services, you agree to these Terms and any proposal, statement of work, or order form that applies to your project. Our services are offered to businesses and individuals acting for business purposes. If a signed agreement conflicts with these Terms, the signed agreement controls for that project.
2. Services and project scope
FurnishSync may provide Shopify website design or redesign, landing pages, supplier catalog connection, product-data synchronization, maintenance, support, and separately agreed advertising services. Deliverables, timelines, revisions, catalog limits, and responsibilities are defined by the selected plan or written project scope.
Current standard offerings include a $199 one-time landing page, a $500 one-time Shopify setup or redesign, $199 per month for up to six catalogs, and $299 per month for up to fifteen catalogs. A quote or written order controls if it states different pricing or scope.
3. Client responsibilities
You will provide timely access, approvals, brand materials, accurate business information, and lawful product or supplier content. You represent that you have permission to use all content, trademarks, product data, feeds, credentials, and supplier catalogs you provide or authorize us to access.
You are responsible for your products, pricing decisions, taxes, shipping, warranties, customer service, legal disclosures, accessibility requirements, and compliance with laws applicable to your store. Supplier data and automated updates may contain errors or delays; you should review your storefront and promptly report issues.
4. Fees, billing, and taxes
One-time fees are due as stated in your invoice or proposal. Recurring plans are billed monthly in advance and automatically renew until canceled. You authorize us and our payment provider to charge the payment method on file. Catalogs or work beyond the selected plan may require an upgrade or additional written fee.
Shopify fees, domain fees, paid applications, premium themes, supplier charges, advertising spend, and other third-party costs are separate unless expressly included in writing. You are responsible for applicable sales, use, or similar taxes, excluding taxes based on FurnishSync’s income.
5. Changes, approvals, and delays
Requests outside the agreed scope may require a revised quote, additional fee, or timeline. Your approval of a design, data import, or launch authorizes us to proceed. FurnishSync is not responsible for delays caused by missing access, content, approvals, supplier feeds, platform outages, or third parties.
6. Ownership and licenses
You retain ownership of content and trademarks you provide. After full payment, you may use the final custom website deliverables created specifically for you. FurnishSync retains ownership of its connector, software, processes, templates, tools, know-how, reusable components, and pre-existing materials. We grant you a non-exclusive license to use any FurnishSync material embedded in a paid deliverable for operating your store.
Third-party themes, applications, fonts, images, data, and software remain subject to their respective licenses. Unless you ask us not to in writing, FurnishSync may identify you as a client and display non-confidential screenshots of completed public work in its portfolio.
7. Advertising services
Advertising services require separate written scope and fees. Ad spend is paid by you and is not included in management fees unless stated otherwise. Platforms may reject, suspend, or change advertisements or accounts. You are responsible for the accuracy and legality of claims, offers, prices, and products advertised.
8. Third-party platforms and availability
Our services depend on third parties such as Shopify, hosting providers, suppliers, applications, payment processors, and advertising platforms. We do not control their systems, policies, fees, APIs, uptime, or data accuracy and are not responsible for their acts, omissions, changes, suspensions, or outages.
9. No guaranteed results
FurnishSync does not guarantee sales, revenue, traffic, search rankings, advertising performance, uninterrupted synchronization, or any particular business result. Statements about past client results are historical, cumulative figures and do not promise that any client will achieve similar outcomes.
10. Confidentiality and account security
Each party will use reasonable care to protect the other party’s non-public business information and use it only to perform or receive the services. You are responsible for keeping account credentials secure and for activity under accounts you control. Notify us promptly of suspected unauthorized access.
11. Suspension and termination
We may suspend or terminate services for nonpayment, unlawful activity, security risk, misuse, violation of these Terms, or conduct that could harm FurnishSync, a client, or a third party. You may cancel recurring services under the Refund & Cancellation Policy. Amounts already due remain payable after termination.
12. Disclaimers and limitation of liability
To the fullest extent permitted by law, services are provided “as is” and “as available,” without warranties not expressly stated in writing. FurnishSync disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, FurnishSync will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, lost sales, or business interruption. FurnishSync’s total liability arising from a claim will not exceed the fees you paid to FurnishSync for the affected service during the three months before the event giving rise to the claim. Some laws may not allow certain exclusions, so they apply only to the extent permitted.
13. Indemnification
You agree to defend, indemnify, and hold FurnishSync harmless from third-party claims, damages, and reasonable costs arising from content, product data, advertising claims, products, or materials you provide; your store operations; your violation of law; or your breach of these Terms.
14. Governing law and disputes
These Terms are governed by Texas law, without regard to conflict-of-law rules. Before filing a claim, each party agrees to give written notice and make a good-faith effort for at least 30 days to resolve the dispute informally. Any court proceeding will be brought in a court of competent jurisdiction in Texas, unless applicable law requires otherwise.
15. General terms and contact
Neither party is liable for delay caused by events beyond reasonable control. You may not assign your agreement without our consent, except with a sale of substantially all of your business. If a provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. These Terms, the applicable policy pages, and any written project agreement form the complete agreement for the services they cover.
Questions about these Terms may be sent to support@furnishsync.com or directed to (877) 906-8744.