Frequently asked questions

The details before we get started.

Learn how our Shopify builds, redesigns, supplier catalogs, monthly plans, and project process work.

Still have a question?

Tell us about your current website and supplier catalogs. We’ll help you identify the right starting point.

Ask FurnishSync ↗
Can you redesign my existing Shopify store?+

Yes. FurnishSync can redesign an existing Shopify website or build a new store from scratch.

What counts as one catalog?+

One catalog is one approved supplier, manufacturer, distributor, or product-data source supported by our ecommerce connector.

Are Shopify and app fees included?+

No. Shopify subscriptions, domains, premium themes, third-party apps, and advertising spend are paid directly by the client.

Can you connect any furniture supplier?+

We verify that each requested supplier is supported before your project begins. Unsupported or custom connections receive a separate quote.

How do product updates work?+

Supported catalogs synchronize product information, pricing, and inventory through our ecommerce connector.

Do you work with stores throughout the USA?+

Yes. FurnishSync serves independent furniture retailers nationwide.

How quickly can a store launch?+

Your timeline depends on catalog readiness, approvals, and project complexity. We provide a specific schedule after reviewing your store.

Do you guarantee sales?+

We guarantee the agreed design and technical deliverables—not sales results. Performance also depends on pricing, products, traffic, operations, and customer service.

Will I own and control my Shopify store?+

Your Shopify account and business content remain yours. FurnishSync retains ownership of its connector, tools, and reusable technology while providing the access needed for your selected service.

What happens when a supplier changes its product feed?+

We monitor supported catalog connections and address feed changes as part of the applicable monthly service. Major custom integration work may require a separate quote.